We purchased a one year old home, one year ago. We were noticing that the upstairs rooms were getting particularly warm in the summer months. We initially wrote it off as hot days making the house warmer and so on, but then noticed the only affected area was that upstairs space. After some investigation we identified that there was an issue with the insulation as it was applied during initial build. Something overlooked by at least a handful of independent inspectors. We identified the installation company (Hayes) and contacted them for help to determine a fix. Pete was awesome! He came out and inspected the areas of concern, agreed that there was an error during initial application and without hesitation offered to correct the problem right away. We weren’t expecting the kindness, helpfulness and responsiveness with which Pete served us with. We are grateful to him, Hayes and their employees for the great service and respect. They will be the first folks we recommend or reach out to for any home insulation services.